What reports can I export from my Chargehound account?

Chargehound provides two reports to export- 'Disputes won and lost' and 'Disputes received'. 'Disputes won and lost' shows all of the responses/decisions on disputes that have come back from the bank in that month. Recent monthly reports (within 3 months) will have many disputes listed as ‘Under Review’ as it takes up to 3 months for a response to come back. 'Disputes received' shows all of the disputes that the merchant received in that month. The state of the dispute (won, lost, under review) will also be listed. 

To export a report go to the 'Statistics' tab, scroll to the bottom of the page and choose the correct month from the drop down under 'Monthly Reports.' At the bottom of the month's page, choose the report from the drop down under 'Export Dispute Data.'

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