What are chargeback reason codes?

Reason codes are alphanumeric codes assigned to give explanation for the reason for the chargeback. There are several kinds of reason codes including: expired card, insufficient funds, goods/services returned or refused, duplicate processing, credit not processed, cancelled recurring transaction, missing signature, late submission, etc.

Chargehound receives reason code information directly from your payment processor, and you can see your reason code breakdowns in your statistics dashboard on Chargehound. 

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