Customizing your Chargehound workflow
- When should I dispute chargebacks manually?
- What are templates?
- How do I make my own template?
- Is there a way to add evidence to a dispute beyond what is automatically provided in the template?
- How do I assign a dispute for a team member to answer?
- What are queue settings and how do I use them?
- I missed the deadline for fighting a dispute - Can I submit a late response?
- What’s the difference between ‘save to test mode’, ‘preview’, and ‘publish’?
- I’ve automated everything, but I’m not responding to 100% of disputes. What’s going on?
- How do I review/submit chargebacks manually?
- Can you automatically accept disputes?
- Can I edit evidence once it’s been submitted?
- What are Template Select Rules?