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Chargehound Workflow

Customizing your Chargehound workflow

  • When should I dispute chargebacks manually?
  • What are templates?
  • How do I make my own template?
  • Is there a way to add evidence to a dispute beyond what is automatically provided in the template?
  • I’ve automated everything, but I’m not responding to 100% of disputes. What’s going on?
  • How do I assign a dispute for a team member to answer?
  • What are queue settings and how do I use them?
  • How do I review/submit chargebacks manually?
  • Can I edit evidence once it’s been submitted?
  • I missed the deadline for fighting a dispute - Can I submit a late response?
  • What’s the difference between ‘save to test mode’, ‘preview’, and ‘publish’?
  • Can you automatically accept disputes?
  • What are Template Select Rules?

Categories

  • Chargehound Basics
  • Chargebacks 101
  • Integrating with Chargehound
  • Privacy & Security
  • Reporting
  • Chargehound Workflow
  • Account Administration
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